Service status

Resolved Service Incident

Friday, August 7, 2026

Resolved

On August 7, 2026, MavBase experienced a service interruption affecting device communications. Device updates were delayed, and some information displayed in MavBase was not current. Restarting the production service restored normal operation.

What happened

MavBase was affected by automated external probing that interrupted normal service traffic. As a result, device updates stopped until the production service was restarted.

Customer impact

  • Device updates were delayed during the interruption.
  • Device status information may have appeared out of date.
  • Features relying on current device information were temporarily affected.

Resolution

The production service was restarted. Device communications resumed, and MavBase returned to normal operation.

Current status

  • MavBase application

    The application is available and operating normally.

    Operational
  • Device communications

    Device updates are being received and processed normally.

    Operational

Follow-up

Service health and device communications remain under active observation.